Sony India — Sony Bravia Model No. KLV-40R452A IN5 Serial No.- 4306318

Hi,

Current Job No- J01998339
Old Job No- J92496748
Old Job No- J92471306

I purchased this SONY TV in Mid of 2013 by spending Rs 55000/- from Chennai

And in last year means in Dec 2019 1st time i had given it for repair on Sony Service Center due to screen was not coming that time i spent more than 5000/-

And now again in Dec 2020 same problem occurred and i visited same Sony Service Center and this they are asking to spent 11000/- for panel

and no one is ready listen and repeatedly giving same response "Sir it is electronic item Can not say when it stop working"

I didn't understand meaning of this statement,
Am i purchased any Chinese or 3rd Grade Manufacturer Product & what is meaning to spent Rs 55000+5000+ rupees if there is no assurance for service or product

Br

Anoop Kumar Tripathi
+91 [protected]