[Resolved] Sony India — Sony Bravia TV

NileshiMehta

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sirs, We have purchased Sony Bravia TV from Dubai & in warrenty period we have made complain. With Reference to our regular complain to your complain department (international warranty on sonyindia.[protected]@ap.sony.com) since Feb 2014 since our Sony Bravia TV 46" has been & after long dicussion they have informed us that they will not give us free replacement & they will charge us Rs. 28167/- & they have collected cheq from us on 25th jul 2014 & today on 22nd sep. 2014 they have not repaired the same. Kindly confirm that when same is going to repair OR we have to write the compalin to Sony Japan On receipt of your reply within7 days we will take action for the same. Regards, Nilesh Mehta

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Aug 14, 2020

Complaint marked as Resolved

Sony India customer support has been notified about the posted complaint.

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Comments

BIKU25

from Mumbai, Maharashtra

I have purchased a SONY BRAVIA LED TV in April 2011. A few days back the screen started emitting distorted picture. On receipt of complaint, the local service guy asked me to change the control panel by paying Rs 33, 000. Obviously I was amused to see the nature of the problem within three years of purchase ( original purchase price Rs 89, 000 )

I contacted the customer care on line with no avail. Obviously I do not trust SONY any more. Can any one advise what should be done