Sony India — Sony Bravia TV - motherbodard stopped working in 1 year

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had bought a Sony Bravia TV (KLV-32R412B) on 7-July-2014 for Rs 30, 000. Its hardly 1 year and 2 months now. The TV has just stopped working for the last 30 days. On calling the service engineer he is saying that the motherboard needs to be replaced. He has already charged us Rs 170 for the visit and given us an estimate of Rs 5, 800 I am surprised to see the quality of a Sony product. The life is just 1 year. My faith in Sony has just shaken, and now my thinking too has changed. I think I should have brought a cheaper TV and of a some other lower brand. I am really surprised by a Sony product quality and its services. And this is not the first time, actually the second time when Sony TV has failed to meet customer expectation and has stopped working in a span of year or year and a half.