Sony India — Sony Camera is damaged by Service center

Address:

Jamnagar, Gujarat

I have a Sony Camera Cybershot DSC-630/BC E32. I began to notice a problem while trying to focus in Macro mode. I noticed a small scratch or flaw on the lens which I suspected might be causing the problem. When I contacted Sony I was told to return to their service center. I took the camera at my expense to the recommended center. They had my camera unit with battery for more than three days and not replied anything and returned back with problem in battery. No statement as to what they found. Simply a ransom request for my camera. Since the camera was still within its 3 year warranty. Purchased date is May25, 2012. I had given my camera to service center in the month of Feb, 2015. Now they are not ready to give services. I have doubt that they may be changed my camera battery or some other thing, now i am in problem and mentally distributed what to do? Kindly give me solution so that i can able to come out from the problem. Thanks & Regards Dinesh