[Resolved]  Sony India — SONY Cybershot DSC-W510 service issue

Dear Sir. This is regards with service requirement for my SONY Cybershot DSC-W510. I have a problem with battery cover which had ceased to lock.My camera was purchase on 2/4/2011 which means the warranty still good and valid.Upon Visiting the service centre at Thane.I was first told that the camera is broken and that it had a fall by showing me a crack.I insisted the camera has not fallen and the crack on the body had Nothing to do with the locking mechanism.Which is no where near the crack.Firstly the papers prepared by them shows camera out of warranty where as the warranty is still valid, secondly efforts were made by the service centre to tell me that the damage is caused by fall and the lock mechanism is broken due to the fall.I have use at lest 3 models of sony camera . This DSC- W510 model is my latest buy.Sorry to say but the battery closure mechanism is the worst and very poorly designed subject to stability and strength considering the older models where the battery covers was very secure and strong.Upon checking the status of repairs I have been told I have to pay for the parts when my Warranty is still valid I cannot take this healthily.I am a Customer of Sony(tv, music system etc all are of sony brand. not only me buy my entire family.My parents my 2 brothers also own Sony product, even my Inlaws also own sony, I have not mentioned how many of my friends have purchased Sony products upon my recommendation.the list is countless. If only Sony were to respect the relation with their customers, they should treat them well and give good after sales service and not harass them by asking to pay for the parts and service when they are entitled to free service as per warranty agreement .This not at all acceptable .I am very much hurt. This has made me to think again to commit my relation with Sony product and Sony Family .Also I now start telling every contact of mine about the poor service meted out to me .I am sure this will affect others too.and they should be mad aware of this . || Want justice to my case and immediate service given to me free of charge as per warranty . A very Disappointed Customer Vincent Dsouza [protected].