Sony India — I am totally frustrated

From,
P.L Kunjukunju
Poomthuruthil house
Chiyyaram P.O
Thrissur - 680026


This is for your kind attention that 2 years back, We had purchased a SONY Bravia LCD TV Model No: KDL-40EX520,
SL No. 2429138 Dt:[protected].( Bill copy attached ) Inspite of pressures from the dealer to purchase some other brand,
we opted to purchase only SONY Brand. I regret to inform you that our TV got some problem like
Total Color veriation, when the Tv switch on its one corner starts getting green and black color fade comming.
On lodging a complaint at your authorized service center (ACCESS ELECTRONICS, VI/215/4 GRACE PARK NEAR
ELITE MISSION HOSPITAL KOORKENCHERY P.O. THRISSUR, 680007.) our TV got serviced and they charged me
Rs.500/- and still it is not functioning normaly. Its external AC installations are correct and also a Stabilizer is aprovided to
connect the TV.

As a precaution we switched off the TV for the time being. With this incident I feel that SONY TV`s parts are Inferior
and not up to the mark. I think its reliability lasts for its warranty period only. Comparatively low priced LCD TV`s
available in the market are functioning without any complaint. I feel very much disappointed by spending High price for
Sony LCD TV.

I am totally frustrated, and here by I humbly request you to kindly look in to the matter with utmost urgency and
rectify my Tv`s complaint either by replacing it with a fresh one or by reparing it with warranty.

Your immediate action in this matter shall be highly appreciated by me .


Thanking you,

Yours truly,

Kunjukunju.


My Email ID : [protected]@gmail.com