Sony India — SONY LED 40 EX520 IN5 TV PURCHASED IN DECEMBER 2012 IN VIJAYAWADA ONLY AUDIO IS COMING PICTURE IS NOT VISIBLE

KVSM

from Gudivada, Andhra Pradesh

Address:

Krishna, Andhra Pradesh

The Television is purchased in Dec 2012. Only we are able to hear audio. No picture is coming. We have lodged complaint with local service centre on 04.12.2014. They have responded on 06.12.2014 and deputed their technician on 06.12.2014. Technician has taken a video of the set and informed that they will inform in the evening about actual problem. Today is 07.12.2014. No telephone call from Service Centre. Is this the service expected from such a big reputed company ?

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Sony India customer support has been notified about the posted complaint.