Sony India — Sony Mobile | It seems it was defected since beginning

Address:

Ghaziabad, Uttar Pradesh

Hi Team, I am very much disappointed that the mobile I purchased is not starting now and is dead from last more than 4 months. I started facing the issue within 6 months of the purchase but it got fixed automatically. I will appreciate if you could look into the issue and check what caused this issue and fix it immediately. Now I have submitted the phone to service centre and your support already have report. In my eyes you sold out a defected set. Please track and check through IMEI or anything that when the problem started. I have a basic use of the phone and it still looks very new as I did not used it much. Most of the time it was off due to this issue. Let me know if I need to reach out to someone who can help you. I have another phone which is 8 years old now I am using that from last more than 4 months. I raised this ticket to your support but they are real Ticket No: [protected] Model: C2305 IMEI No: [protected] Please do not write sentence like below as I escalating this issue now and I want the resolution as soon as possible. "The warranty has expired now and you need to pay for it to get the board replaced. And you are not able to check what caused this issue". Regards Brijesh