[Resolved]  Sony India — Sony Mobile Phone - M 2 Cell Phone Problem

Address:

Mumbai City, Maharashtra

Dear Team, With Reference towards the subject, would like to inform you about the handset problem which I’m facing, off late when I wanted to hear some music I came to know my headphone is not working and show error of contact sony center for assistance. I deposited my phone 2 days back at S.G. Infotech – Borivali ( W ). I logged complaint at customer desk, they said software needs to be updated and problem will get resolved but still no update on the concern. Meanwhile I also spoke to Sony Customer Desk about the same – Reference No 1/[protected]. Also, Phone Gets Hang during routine operation. Here the concern is why new head set is facing such problem and if further given for repair what assurance do I have in future because once your handset is given for repair, you will always face similar or other problem ( based on past experience and technical aspects ). I’m dealing with some transactions, which I cannot afford to lose and if lose you will be responsible ?????????? My Current No is not working. Request immediate support, why customer has to face such problem for new handset. Mail was send on 13-Dec-2014 Details Model :- D2302 IMEI :- [protected] Customer Name :- Sunil Rao Cell No :- [protected].