Sony India — Sony new bravia tv giving shock

Address:

Hyderabad, Andhra Pradesh, 500072

I brought a sony Braiva 43 KDX8500C model on[protected]
Installation is done on[protected].

Issue: I observed the Metal RIM of the TV on which are attached to side of the TV are passing electricity.
I observed this issue while inserting pen drive. I got shock from the USB port and also from HDMI ports (No DTH or Cable is attached to the TV).

I disconnected my TV and raised concern with Sony: request id 28430804.
This request is assigned to Pranak Electronics, Kukatpally, Hyderabad.

Engineer Visit: Engineer visited My House and tested the Tv and said This is Expected behavior of android TV.
Reason he mentioned: Earth PIN is Grounded to Metal RIM for ground the excess Electricity.

So Please Let me know is this expected behavior of TV ? I recently changed my grounding cable so no issue with grounding and also using surge protectors.
Non other appliances are giving shock except Sony TV.


International Electro technical Commission Classification: Also Mention under which IEC class this TV will come.
I may Approach legally if I didn’t get satisfactory answer.