SONY PS4 SLIM Model CUH-1216B; Sr. No.[protected]
This gaming console had major manufactring/malfunctioning defect. SONY started replacing all defective/malfunctioning consoles with a condition that the original invoive was required ro be presented to the service centre.
The warranty of my consoles was expired and I did not preserve the original as I never expected that such problem will arise with Sony product.
However, I produced a copy of the invoice to the Service Centre which was not accepted and I was told that the console can not be replaced nor repaired.
I had paid euivalent to Rs 36, 000 and it is a shear waste.
SONY India last week advised me to purchase a new model of PS. How one can expect to buy a product which has no service in case of a defect?
SONY shall rather advise what to do with this defective console aand where to dispose it off, if it beyond repairs. I can not keep it at home as a monument to show proudly to anybody.
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