Sony India — Sony service centre is not Cooperating properly and it's service is horrible.

I've registered a play station 5( under guarantee) to Sony service centre, Sakchi, Jamshedpur regarding game issues ( ps5 game not working) on 30/05/2022. It is now almost one and a half month and still they are not giving any response of repair or replacement of ps5. Anyday if I call or go to the service centre they just give excuses of this and that and assure me that it will be replaced in 1 week. After 1 week when I call them, they give another excuse and give me some another dates. I've not purchased my ps5 to keep in the service centre. Hence please look into this matter.