Sony India — Sony TV not working

Address:New Delhi, Delhi

I have made two complaints for my Tv 28/02/15----service request id 24184430 09/03/2015-service request id 24336241 Forget about resolving, no one has even called me till date to attend my problem. Utterly disgusting customer care service, Not expected from this self proclaimed "esteemed and leading" company. I will take it till whatever higher authorities I can take it to. Charu Gupta New Delhi [protected]
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Hi, I have purchased SONY KLV-2BR412B (07LCDTV) on 01.09.2014, suddenly on 23.04.2015 it gone in non working conditions, I checked the power cables, sockets every thing seems fine, but TV was not started. I called on Contact no. Provided by Retailer same day...and was given assurance that Technician will come and resolve the issue in next day..next day I get a call that technician could not come today (24.05.2015) but will come tomorrow morning (25.05.2015)...as Today (25.05.2015) till the time at 3.52 pm nobody had visited my location for resolution..


pls. Do the needful asap

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