Sony India — Sony Vaio Bubble Problem

Address:

Gurgaon, Haryana

I have purchased the Sony Vaio Touch Screen Laptop from Aditya Mall, Croma Indirapuram Ghaziabad in Oct 2013. Model Name:SVF15215SNB IN5 Serial NO: 0008371 From that day only I am facing the irritating problem with this laptop, Some white bubbles appears continuously on round and square shape on the screen, and this is the time when I am not able to do any thing on this stupid laptop, Screen is automatically going to expand and collapse. I discussed with customer care many times and they replied me that there is only one solution that u need to re-install the Graphics driver from our available online site. I did the the same many times, after doing that for 4-5 fours the problem is not appearing but after that it's again appearing. Then one customer care executive suggest me that u should go for Sony Service center, I did the same also, I went thrice on J.P electronics Vaishali, Sec-5 Ghaziabad, Uttar Pradesh, that time my Laptop was under warranty so they replace my hard disk and reformat the machine. After doing this it was resolved for 1 day. And every time I lost my data, Even I could not utilized this laptop any time. and the problem still persist. My laptop warranty has expired due to this up down activity. Sometimes its so much irritating that either I should break it or should get sucide. I am requesting to Sony Please replace my unit with new one or return my money back to me, which was near about 50K. This is a waste unit for me. If my problem is not getting resolved then i need to knock the door of consumer court. Thanks and Regards, Anuj Gupta [protected]