Sony India — Sony Vaio VPCSB36FN "Battery not detected"

Address:

Jorhat, Assam

My sony vaio vpcsb36fn purchased in Oct, 2011 for 55k has given me problem after problem. Mother board was out of order within warranty which was repair it free of cost. DVD drive was out of order and I have spent around five thousand for repairing. In April, 2014 when my friend used my Laptop and forgetting to switch on power plug, the battery has been drain out and the system shuts it down suddenly after using 4/5 hours. When we notice that power was not plug in, we connect to the power line and start the system and it start up properly but batter status say that "Battery not detected" when contact service centre, they inform me differently, some said battery is dead and needs to be replace. When we agree to it, they couldn't find any replacement. when I give it to another service centre, they said it is small board problem, and it will cost less than 3k, then time to time they said another problem. at last they said its mother board problem and it will cost 25 thousand. How could I spent 25k for repairing a laptop within 3 years of purchase. It is very annoying. Repairing within 10k is very high though I could go for. Without any misused, if mother board gives a problem twice, how could we afford to own a laptop? It was a bad choice to go for Sony vaio. Now my laptop becomes a desktop and shuts down whenever the power goes off. I told to service centre to give me back at the previous working condition with "battery not detected". I will not go for Sony again, and the Sony which I trusted so much once becomes a frustrating brand for me now.