| Address: | Nagpur, Maharashtra, 440021 |
Hello Sir,
I brought back home the phone from service center today again (2nd time), they said it is working fine. We checked it was working fine, now it is giving me the same trouble after repetitive use and they took Rs 350 without giving me a receipt (when asked about the receipt we got reply from service center that for software issues we don't give receipt for software issue). What do you want say on this?
This is something very worse. What can I expect from Sony? This is extremely horrible. I don't understand this. Why are you troubling us so much consumer?
This shows that this is highly incompetent service of Sony Service and highest level of consumer exploitation. Every customer I found in the service center were frustrated from Sony services.
I want this to be escalated to the highest level.
As proved by the service center that it is due to the software issue, so nothing mishandled fro our end. As this issue has been trailing from June while my phone was during the warranty period, I now strongly want a new phone or better phone FREE OF COST.
I will now drop a complaint in Consumer Court surely and go ahead to any level of jurisdiction. I have requested everyone in this regard but I don't see any concern of a helping hand.
This is highest level of consumer exploitation which is never expected from a reputed company like SONY.
Regards
S K Rout
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Everything is because of the Sony services, I now want a new and a better phone as I have faced so much issues from this phone with continuous expoitation fron fraud Sony service centre and i am ready to move to any level to prove my point. I have already dropped mail to all the higher level authority of Ministry of consumer affairs.
Sony Mobile, Sony Mobile IN, Sony: Worst products and worst service, worst customer support and malpractice.
Note: Please come and check how is your service centre in Nagpur (Sai System)
It's already been over a week I have been seeking help from Sony service center and customer care but everything is waste, if I don't get assistance on the requested, I will make sure my issue reaches throughout the consumer affairs ministry and social media to show how Sony exploits the common man of the country.