Sony India — sony xperia c self cracked

Address:

Kannur, Kerala

My Xperia C self cracked itself . I was shocked at the very sight of it. Later on I searched on the internet and I found that there are many similar cases of self cracking. Being a loyal sony customer I was astonished as to how sony can have such a flaw in one of its flagship model. But then I thought since the phone is just one year old a company like sony would definitely replace my screen. I went to the service centre