Sony India — Sony xperia z ultra mobile issues

Address:	Mumbai Suburban, Maharashtra, 400055
Website:	www.sonymobiless.com/in

I bought a new brand Sony Xperia Z Ultra on 22nd June 2015. Hardly used it for 2 months and was fedup o[censored]sing it due to issues with touch and network.
1 - Touch Issues - Irresponsive Touch, Automatically the key is pressed continuously even when I keep the phone and not even touch it
2 - Network Issues - The network used to drop every now and then.

I got the phone replaced from the Borivali service centre. A refurbished phone was issued to me that too I had to compromise the color. Previously I had bought a black phone. However the company provided me with a white phone.

I started using the phone and hI bought a new brand Sony Xperia Z Ultra on 22nd June 2015. Hardly used it for 2 months and was fedup o[censored]sing it due to issues with touch and network.
1 - Touch Issues - Irresponsive Touch, Automatically the key is pressed continuously even when I keep the phone and not even touch it
2 - Network Issues - The network used to drop every now and then.

I got the phone replaced from the Borivali service centre. A refurbished phone was issued to me that too I had to compromise the color. Previously I had bought a black phone. However the company provided me with a white phone.

I started using the phone and the worst was my experience. I faced the same issue with this refurbished phone. The same touch issue and the network issue.. While on roaming, the network was dropping like anything.. I'm so dman frustrated by this.. It's not even 5 months now and approx 20days the phone was at the service centre.. I recently have submitted my phone the second time and again I need to wait for 15 days more.. What I get to know is i'll be getting a refurbished phone.. However, one of my friend who was using the same phone got similar issues and was given replacement of C5 ultra... Y such discrepancy.. Hell was my experience with Sony.. Just waiting to hear from Sony, will they help me with C5 Ultra or would it be again a problematic Xperia Z Ultra?? This is the worst experience that u need to wait for 15 days everyttime even when Sony knows there is a recurring issue with the model Sony Xperia z ultra??

I can guarantee there are issues with the model Xperia Z Ultra as there were 2 other customers I met at service centre for the same issues with the same model.. Waiting to hear from Sony..