[Resolved]  Sony India — Sony Xperia Z1 being tried to return in damaged condition after service

Address:

Mumbai City, Maharashtra

I had terrible experience from Sony Service in recent times. My Sony Xperia Z1 handset is still under warranty and had been submitted to service centre for 3 times now in past one month for addressing charging issue. The handset was handed over to me multiple occasions confirming the rectification, but everything in vain. During third occasion when I went to collect the handset I found it in damaged condition. The same was notified to concerned service advisor as well Service center manager. They assured me to escalate the matter with Sony service head, but now everyone is trying to run away. They are trying to force deliver the handset to me. Details of Service reference numbers tiil date: My current Job ID number : W[protected] My earlier Job ID number : W[protected] My earlier Job ID number : W[protected] Request a justice in this case