Sony India — Sony xperia z1 which i purchased 1 year ago is not working properly and sony service centre is asking for 9000 rs for repair

Address:

Kota, Rajasthan, 324005

Hello sir, This is Arpita Patidar, from kota rajasthan, and my complaint is against the company sony india. 1 year ago i purchased a phone '' sony xperia z1" and the cost of the mobile phone at that time was 37000Rs. Within a year o[censored]se the phone started troubling me, phone gets hang heats up very quickly, battery drains very fast, and what not. I went to the service center to get my phone repaired but at sony service center they asked me to pay a huge amount of 9000Rs to repair my phone, for which I denied. My complain is that if a company like sony is launching a product in market worthing 37000Rs we the buyers of the product expect that the product must work properly atleast for a time span of 2-3 years. Its a request to your team to please have a look at my complaint and suggest whatever solution possible. Thank you