Sony India — Sony xperia z1/touch screen

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.consumercomplaints.in/new_complaint

I Alok kumar purchased sony xperia z1 from authorized sony store (Laxmi nagar New delhi) on April 2015. After two or three month i facing some problem with my mobile set, like hanging, touch pad not responsed properly, adaptor failure, software problem etc. Thats why i visited approx 3 or 4 times to authorized Sony service center for formatting and resolving touch pad issue.
Touch screen totally failed and stop working in month Jan 2016 and i visited again to service center, and i get my mobile set after 15 days on 23 Jan 2016 by replacing touch screen. But the replaced touch screen does not work up to the mark, then after 12 days on 3 Feb 2016 touch screen break itself. when i again visit to the service center with this complain, they said it is physical damaged but. i am sure that its not a physically damage its a manufacturing damage. And service center engineer charging 12000 rupees for replacing its touch screen. so provide the solution for the same on urgent basis.

i am finally frustrated after using this Mobile phone, I hope you people will definitely provide me a healthy solution, Kindly revert me ASAP.if Not then i will take the forwarding action.FYI My cell phone IMEI No.[protected], , ,
and S.no. is-BH907X7Z1J, , , , i will be reachable on [protected].

Thanks
Alok kumar