Sony India — Sony Z2 Warranty Claim

Address:

Bangalore, Karnataka

Hi I Bought Sony Z2 10 months back and it is still in warranty period.It Fell in water by slip of hand and it stopped working. I gave it for service on 17/6/2015 and JOB NO is W[protected]. They called me and they are giving me an estimate of 28000 to repair !!! It is still in warranty period and sony is not letting me claim my warranty . They are saying water related damages cant be claimed under warranty. This is ridiculous. Sony advertised this mobile as water resistant/proof mobile and I believing that paid 43k only for the sake of waterproof and now they are not letting me claim warranty for water related damage and asking me to pay 28000 in which I could get a new mobile only !! Please repair the mobile under warranty or replace it with new handset. Can anyone please help me how to take up this issue to consumer court if sony doesnt let me claim warranty. Thanks.