Sony India — Sony Z3 Plus

Address:	Mumbai City, Maharashtra
Website:	www.sonymobile.com/in/

I have Purchase your So called Flag Ship Phone Sony Z3 Plus . After spending half 1 lakh rupee on the Phone . What i am get is really bad experience . I have got the Phone 5 Augs & with in couple of day the original phone charge was not charging the Phone . More bad new coming in other few days .Now the phone was getting heated & the other person on the phone line could not hear my voice .So i have put the phone on speaker mode. I have called the customer service to check what is the issue . They asked me to do some check manually & all check where positive . So the executive asked me to visit the nearest service center . As the issue was pertaning hard ware & the same could not be resolved over phone . I have visited Sony service center No. 106 & 107, Shree Platinum Mall, First Floor, Near Vallabha Bag Cross Lane, Jawahar Road, Ghatkopar East, Mumbai . This was very surprising as soon as i went to the customer service executive on the front desk . Pls note this without checking or listening to me query he gave me a form to fill & said the data will be lost .& i have to submit the phone as they cannot open Z3 plus over there . He didnt even redirect me to the engineer who actually checks the Phone . So i insisted to spk to the manager Harpeet Singh .He is another adamant guy .The only difference was he heard my query & ask to submit my phone without even checking what was the issue . The only thing all of then mention that the data will be lost & you have to take a back up . While i was discussing with the manager few of team member came to support him & all of then barged on me like goons .Worst dealing experience with a Global brant like sony .The guy at the front desk was eating tabacco. How disgusting, this people are spoling the band name .Am on one to comment but my hard own money which is going for a toss .