Sony India — ****Unable to use the Mobile****Modle M4 aqua-E2363

Address:Bangalore, Karnataka

Hey All, Such a bad service from Sony...I never experienced!!! They launch their product without solution...Fade off.. I purchased Sony M4 aqua E2363...before 15 days...suddenly got locked & protected mode on...it was asking for Google credentials...even after provide the same, its not releasing the lock...now the phone is like no use for me. I spoke to customer care- went to service center...even they do not have any solution for the trouble shoot. Customer care advised me wait for some days...sony developers are working on this......spending INR 24000.00 with no solution...its really... And service center guys are telling, sony is going to launch software for this new model...if not they will send my phone to factory for minimum of 10 business days... No idea...what to do...I have the screen shot of my phone...but unable to upload...kindly help...its under EMI...not even 15 days completed...
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