Sony India — Unethical business approach

Address:	Bangalore, Karnataka
Website:	www.sony.co.in

Beware o[censored]sing Sony Products ! I purchased Sony Home Theater BDV-E290 and had a pretty bad experience. After using 2 years of this product, suddenly something went wrong and the set totally not working and when I approached Sony Service Centre, they demanded Rs.7, 500 for replacing board !! What a steel for a full product price of 16K. In a home theater, if the Main Unit is defective, there is no provision to buy a new Unit (Amplifier cum BlueRay Player unit) alone !! Instead they want me to go in for buying a new set. In that case, what should I do with my speakers which are well working ?? Within 2 years time I lost my entire money of Rs.16, 000/- invested on their product. These ruthless people after selling their product, have no sympathy on customer. From : Sreenivasulu, Bangalore Email id : [protected]@gmail.com