Sony India — warranty repair | |||
My Xperia z1 is under warranty, I.purchased last November from visakhapatnam, has stopped working two days before. It's IMEI number is[protected]. I went to customers support they saying that it's not repairable because it is water damaged. My mobile was working when the screen went out and I didn't put it under water but then also it was a water proof one and service providers are forcefully proving that I open the covers and put water inside which is ridiculous. I will file a complaint against Sony mobile in consumer court which you will get in short time. I lost my important training data alongwith that phone as I'm an instructor. Service care told me that I.have to pay off I.want to get my cellphone repaired. My phone is under warranty for next 6 months so there is no meaning for paying. I'm expecting an early resolution from Sony mobile company Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
hello friend the same problem happened with my cousins handset also, but he got replacement by sony but in ur case if they not replacing then you better file a consumer complaint in consumer court but provided u have all proofs and original bill.
Reply
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information