Sony India — Water got into my mobile through speaker though all ports were properly closed and company claims that set is waterproof.

Address:

Bhopal, Madhya Pradesh

Dear Sir/Madam, I had purchased Xperia Z Ultra on 1st April 2015, due to rain on 11th April water got into my mobile through speaker though all ports were properly closed and company claims that set is waterproo[censored]nder 1.5mts upto 30 minutes. I went to service center at Mansarover complex Bhopal. They said that I have to pay Rs.7276 for refab set or take another mobile of Rs.10845. It is not acceptable so my husband Mr. Samir Sharma has taken mobile back. As Sony claims the set to be waterproof we want new set of Xperia Z Ultra without paying extra cost. Else we will be bound to go in Consumer forum.