Sony India — worst experience with Xperia C3 Dual camera

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New Delhi, Delhi

Hello dear Sir My Name is Gopesh Solanki.I a great fan of Sony just becoz of that I purchased Sony Xperia C3 Dual before this I was using Xperia X8.I was very happy with the sound quality and the camera features and graphics too.that mobile was not so expensive but was very use full and valuable.when I bought this Xperia C3 Dual my experience was not at all good.From the very first day there was a flash problem and camera clearity issue since im also a technical person as I have samasung technical support experience. I tried hard to come over it but got failed I know camera issue is not a software issue its hardware issue can not be resolved some how I updated my device to lollypop and also repaire system via Sony champagne but still the rear camera is very worse it gives very bad pics doesn't look like i am using Sony becoze I think if I would have purchased moto or xioami the have better clearity then this. And after update to lollypop my sd card apps are also stop working I discussed with Sony customer service they give me option for system repaire and I tried that as well nothing happened still facing the same issue. Now Please suggest do I suppose to compromise becoze I like Sony im a fan of Sony or shell I escalate it becoze after this I am not gonna buy Sony I actually don't wanna use this mobile anymore. Its just 6 month old.this is to inform you that you are losing the faith of people who actually love using brand Sony.I ll wait for a reply of satisfaction becose a brand is not only to produce good quality of products the also have to make their customers happy. I just want a replacement of this I can purchase any other but not this one may be Xperia C4..need an option I can proof that this phone is not at all good having many problems even my x8 pics are better then this if you need I can send you the attachments.And you know what x8 just had 3mp camera with no flash.please do something Best regards gopesh Mob [protected] Mail id- gopeshsolanki.[protected]@gmail.com