Sony India — XPERIA ION RED NOT WOKING PROPERLY

Address:

New Delhi, Delhi

Hello sir, My name is Toshan, I am using sony from last 15 years, so I think that I am a sony premium customers because I have owned several gadgets of sony like ( SONY LCD 32") (SONY LED 3D 47") (SONY HOME THEATER SYSTEM 5.1) (SONY PS4) (SONY WALKMAN 2 PAIRS) (SONY HEADPHONES) (SONY XPERIA S, Z1, E2, M & ION) . If you want I can show you invoice of all above mentioned products. BUT I am very much disappointed with my last purchase XPERIA ION RED last year (20.01.2014) from MOBILE WORLD ROHINI SECTOR - 8. I gifted this XPERIA ION to one who is very special to me on her birthday last year, but she is very disappointed with the performance of sony product, because she is facing different kind of problems from very first month, like RESTART AUTOMATICALLY, HANG, SOLW SPEED, TOUCH NOT WORKING PROPERLY and so on, we both personally visited to your exclusive service centre located in connaught place new delhi and service center located in Rohini sector - 7 opposite M2K several times but the result (NIL NIL NIL). A warranty of the product is going to expire this month on 20th of January 2015. Its my humble request to please rectify this issue or rather provide me a new smart phone of same cost Rs. 20, 300/-. Please do something witch is positive and appreciable by a reputed company like you. So I maintain believe in you and do not affect my next purchase of SONY PRODUCTS. Thanking You Toshan 9711.461.416 9711.921.726