[Resolved] Sony India — Xperia mobile service

Purshotham Srinivas

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560094

I am srinivas i have issue on my mobile regrading mobile back camera is not clarity, so i given on 23, Jan 2016 and they said Rs. 2000/- will be charged ...i sai no problem ..but it should be a quality...after that they done a job sheet and give the delivery date is not mention and after 3 or 4 days they called and said about charges then...we will give on 29.01.2016. but they didn't call and not given any feedback about weather it is done or not...then after myself called to service center ...then asked about again they said tomorrow we will call u, but they not updated...again i called next date...then they said again tomorrow will give...like that...4 times begin ..up to today they never given any feed back...what can i do...how many time i have to call them...also not taking any care about customer ...what is use of brand.
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Jan 2, 2019

Complaint marked as Resolved

Thank you sir, for helping me. I wish this ICCF will long life.

Sony India customer support has been notified about the posted complaint.