[Resolved]  Sony India — Xperia z3

Dear Sir/Madam I have puchased a Sony Experia Z3 on 25/12/2014. Only after 8 months it started creating problems. 1- Heating problem while calling. 2- If camera is used with flash the photos taken are not clear. 3- when used for calling on speeker the sound is not clear.I gave the phone for repair on 19Aug'15 to Sai Electronics 5C/12 NIT Faridabad.They gave it back to me after 20 days.But after few days the same problems were there.I again gave the phone on the same service center on 16Sep'15 they are again asking me to come after 15-20 days.They also didn't provide me a standby handset.Can anybody tell me what is the profit of choosing a brand name like Sony & spending INR 55591/-. So please look in to the matter & do the needfull as soon as possible & if you can help me in replacing the handset I will be very thankful to you. Regards Niranjan Chauhan
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Aug 7, 2021
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Hi Sir, We have gone through your issue. For resolving this issue you have an instant remedy to raise your voice against this deficiency. Our legal team can assist you in getting your complaint resolved as we directly contact the Customer Grievance Team. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: www.corplexischambers.com Patientcause.blogspot.in (Medico-Legal & Consumer Helpline), Mob : +91-[protected] Email: adv.[protected]@gmail.com. Thanks

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