Address: | Malad (West), Mumbai | Website: | www.sonyliv.com |
Hi, My name is Aditi Gulecha.
My contact number is [protected].
I am a new Sony liv user.
I applied a Flipkart promo code on[protected] to buy a free 1-month subscription to Sony liv subscription.
My promo for free 1 month subscription was successfully applied, but I charged Rs. 299 for a monthly subscription. Also, it says that the plan will renew automatically on Jan 15, 2023. When I clicked on Activate Offer and pasted the coupon again, it said "Your coupon is already activated".
I am repeatedly sending a mail ([Case#[protected]]) asking them could they let me know why I was charged for a monthly subscription, but not getting any valid response.
I am attaching the Flipkar promo code screenshot for you to look over. Kindly check into this issue. I want the amount deducted i.e., 299 to either get adjusted in subsequent bills (renewal date to extend by 1 month i.e., to be 14 Feb 2023), or refunded to me via the payment mode.
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