[Resolved]  Sony — mentally harassing.

Address:

Ranchi, Jharkhand

I am shantanu siddharth from ranchi jharkhand. ([protected], [protected]) I purchased a sony mobile xperia Z on 17 April 2013, several months back my mobile screen got cracked so i gave it to sony service center and they told me that they will xchange my cell within a month and they told me you have to pay certain amount approx 15, 000 and they told me that we will call you and let you know about the exert price in a week, but they didn't call me, i use to call them almost every day but they never reply me properly and always give me other date, after a month i visit to them and told them to return my cell phone and suddenly they give me amount of 27, 000rs to paid, but the actual amount of that cell phone is 23, 000 on ebay. so i asked them to return my cell phone and still they are not paying attention on it and always give me other day, I am really fed up now, m using my friend's mobile and our college is going to end and still they are not even call me for single time. Now my last hope is with you so please help me m really harsh by them. each visit to their service center cost me rs 200+ and they still don't care. i visited their more then 10 times .i have only 1 month left in this city so please help me My faculty told me about you because you helped them too so he told me to take your help. I know you will help me get out from this problem .