Sony Mobile — Cheating customers by window dressing

Sony Collections — Cheating

Dear Sir,

I wanted to bring to your notice that people hard earned money are been eaten by some really crook mobile dealers.
I had recently i.e on 16-Dec-2011 got a knew Blackberry Bold 9900 or should i say a cheated by the dealer with a used Blackberry Bold 9900.
Me and my friend had gone to Sony Collections which is in Prime mall in Vile Parle (Irla) these people told me that if you go for a Black cell the cost is 31750 and a white one it would cost me 32000. So i decided to go for the 31750 black bold 9900.
I was made to wait for 10 mins to get the cell i really didn't know at that time they were busy packing and celing a used mobile. One of their person come with the mobile in 20 mins and hands it over to the owner. And just to bring to your notice they had put a plastic cove just the way it is packed.
But there was something i had noticed that the blackberry seal was already opened but i didn't give much attention to that cause i was under the impression that its a new phone but it wasn't.
Then he opened the box with the cell in it and to my amazement the cell already had a scratch guard on it and wen i asked him that i want to put a new one he was very reluctant and said dat you can leave it it will come out in some days . Then he made a bill of 31750 and sold it to me but since i do research i felt that something was terribly wrong and i was right. The same day the track pad of the cell stopped working then the next day the touch stopped working i had to remove the battery to start the cell again that was it .
I called the place and told them that the cell is faulty they tell me to get a Certificate from Blackberry that the cell is ok for replacement. I got the letter yesterday as well as a new piece and once i got the knew piece i was shocked to see the differences:
1) The New blackberry's box seal was opened in front of me and the cell didn't have a scratch guard where as the old one had a scratch guard on it.
2) The charger which was given to me was lose and where as in the new one it was properly packed.
3) The Blackberry Pouch was also without packing and was a fake one compared to the new one.
4) The bill amount for the old one was 31750 where as in the new one he put 32000

Although i have collect the new phone but i am concerned about people who buy things from this shop when he cheats them in this way.
I humbly request you to take strick action against this shop or els innocent people would be cheated in the same manner i was.

Sony Mobile — mobile phone

I have lost my sony mobile on 15/2/2013 in a bus at tirupathi,please retrace my mobile

Yuvaraj malekar
[protected]
[protected]@gmail.com

I can confirm this, I too got the cheaper headphones with the packaging of costlier headphones.
Can't believe Sony cheated like this.

I want to confirm the complaint...Sony has fooled the Indian customers...I am an old customer of Sony...and its a shame for Sony as they sent a 100 rs worth case named as premium case...and headphone are the cheaper model than advertised.

Email id - [protected]@gmail.com
Phone no. - [protected]

The same for me! In UK they provided a good headset worth 16000 INR but Sony thinks Indians are a fool and provides crap items and tag them "premium". This is highly unacceptable for a premium phone bought for a premium price! The freebies are of literally no use and better they refund the amount or replace it with another respectful accessory like the charging dock which is highly essential. Sony again started using their cheap marketing tactics! It's unacceptable for a reputed company and, we Indians are the 3rd important mobile market to Sony and we respect their products here! So please provide us a solution as soon as possible!

I also agree with above statement. There is nothing premium about the case. Indian market is always exploited by portraying these products as out of heaven and we dont get same treatment like EU or NA regions.

Seriously sony, what the hell is going on. If its really worth 3.5k, buy it back and give us our money. We'll get a real "premium" case and headphone.

Sony is openly fooling Indian customers...
No way anybody would want to keep their Xperia Z in such a cheap case which is being referred to as premium by Sony...the inside portion is having contours which can create marks on the phone's surface...Its not even worth ...
& abt the headphones, the market price of those is just 700 bucks & Sony says its worth 1490 bucks...wtf is wrong with Sony ????

yes i too agree with the same
sandeep
[protected]@gmail.com

Completely agreed with the complaint...Even i got the same stuff like u...

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Dear Sir /Madam

I require the Loan statement , Kindly send the statement on my e mail id santosh.[protected]@cipla.com
or SMS on [protected].

Thanks
Santosh Pawar

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