Sony — Sony Bravia Television | |||
I bought a sony bravia klv-32r402a in5, serial no. 4304964 on 12th oct, 13 from electro world, paonta sahib, himachal pradesh. the display panel turned out to be faulty and this was noticed within a few days of the purchase. the repairman turned up twice after a complaint was registered and diagnosed that the dispaly panel was faulty and will have to be replaced. he took a few hundreds as his fee both times. the display panel hasn't been changed still, even after approx two years. i request the company to kindly ensure that the display panel is replaced at the earliest and that this action be carried out free of cost because the complaint was lodged well within the warranty period and the delay in replacement has been from the company's side. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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