Sony — Sony led tv kdl32w700b faulty motherboard

Address:	Ernakulam, Kerala, 683571
Website:	SONY

I purchased one SONY LED TV(KDL32W700B) 18 months back from Lulu connect Edappally for around 41K and suddenly it is not working from yesterday. I contacted Sony customercare and one service personnel came to my home.
Without even opening my TV, he said that there could be 2 possibilities for issue in this TV.
1.) Faulty Adapter(which could cost around 5K)
2.) Faulty Motherboard(which could cost around 10K)
3.) Faulty Display(which could cost around 20K)

Here in this case he said that there are no issues with the adapter and the issue is with the motherboard. He was not able to provide any specific reason for this issue, since it is not raining season here in Kerala and there were no thunderstorms atleast for the past 2 months. I have an external stabilizer from Vguard for this tv and I cannot agree if they are saying this is due to voltage fluctuation. At the time of buying this tv, they said that voltage regulation is an inbuilt feature of this tv. However I bought the stabilizer to make sure that such expensive repairs does not occur.

I cannot understand the meaning of term "Brand Value" if Sony cannot provide a valid reason for this fault. If the equipment is getting faulty within a meager 2 years, why should be go for such expensive brands. I should have gone for some cheaper brand because I dont see any value in selecting big brands, when the product quality is really low and repair cost is very high.

Hope somebody from SONY will read this post and contact me with a helpful solution.