Sony — SONY UNPROFESSIONAL AND IRRESPONSIBLE

customer name - Raja Mishra Ticket ID:[protected] Job no: W[protected] i purchased my phone on 18/11/2014 after some days my phone screen damaged .then i went to Sony service center in rajkot.its name DHAVANI SALES &SERIVCES .they examined my phone and told that they will inform me about the estimate after 3/4 days Till 5 days they did"t inform me about my estimate then i called them and then they gave my estimate. i gave my phone for repairing on 08/01/2015 and today is 28/01/15 till today they didnot give a single call .For any sort of correspondence's. My request from the company is EITHER TO RETURN OR REPLACE THE HANDSET WITHIN TWO DAYS . OTHER WISE I HAVE TO APPROACH CONSUMER COURT .PLEASE DO THE NEEDFUL REGARD: RAJA MISHRA MOBILE NO:[protected]