[Resolved]  Sony — Sony Vaio Laptop failure

Address:

Pune, Maharashtra

Dear Sir, Kindly refer below mail which I have forwarded to Sony Customer Care on 07/09/2013. But till today there is no positive reply from Sony. Mail starts - "I have purchased Sony Vaio Laptop from one of your authorized store named CHROMA, Pimpri, Pune on 22/11/2012. Till today this laptop has not completed near about 10 months and I have not used it much also. The thing is that, now its not working. Its display has been gone and 50 % of its keys on keyboard are not functioning means right now it is totally dead. I have resubmitted it to the store from where I have purchased it on 4th of this month. I asked them for replacement and there they informed me to contact to you i.e. Sony Customer Care. I AM TOTALLY DISAPPOINTED WITH THIS LAPTOP'S PERFORMANCE AND I DON'T WANT TO USE IT ANY MORE FURTHER. I WANT REPLACEMENT OF MY LAPTOP. Kindly look into and resolve the issue on top priority... Note - attaching herewith the bill of my laptop for your reference... " Regards, Nilesh Patil [protected]