Sony VAIO — About sony vaio laptop

Address:

Panipat, Haryana

Dear sir/madam, I am writing you to express my dissatisfaction with a Sony Vaio laptop (Model name- SVF15213SNW IN5, MODEL NO. –[protected] . I bought in your store 04/03/2014 with one year warranty and I also extend warranty of another +2 year with extra fee of your company. So I have total 3 year of warranty. This laptop is just disgusting bad things in my life. I got so much disappointed by this laptop. There are so many problem I face. There are window 8 installed from the purchasing time. There are a list of problem. 1. The biggest problem is that it is so much slow. It take minimum 5 to 10 minutes for start and same as 5 to 10 minutes take to off. There is a big problem of hanging. It got hang many times with 1 hour of working. 2. Laptop demand everyday for many types o[censored]pdates i.e. window, Sony update, software etc but there are a big problem about updating of these. 3. Hard disc of this laptop has been crashed and there are no help provided from your service centre. I lost my all personal data. It make me so much sad. After crashing of hard disc I purchase another hard disc from market. I face so much loss. 4. I can’t work properly with my designing software. I have so much loss with my job only reason this laptop. I definitely need this situation to be solved as soon as possible. I made this decision to buy the laptop at your store, because previous good recommendation some friends of mine gave me about your store. Thanks in advance for your response. Your faithfully, Hariom kaushik Village- Sutana Dist- panipat Haryana (132103) [protected].