[Resolved] Sony Xperia — Faulty phone given and then pathetic after sales service | |||
I bought a sony xperia c on 28 dec from delhi. I was facing issues since day one.I visited there service center they told me that its a software issue.They kept my device for one day and did a software update on that phone. I took the device but still i was facing the same issue.Then i again visited the center and ask for a replacement, they told they will keep my phone under observation then only they can give it for a replacement.After theree days they told me to bring the box along with all the accesories.It took 7 days to replace the phone but no even with the new device also i am facing the same issues.Now they are telling that i have to vist the service center agin and they will check whats the issue.The want me to come to their center within my office hours 9.30 to 6.60.I am feeling cheated and totally unsatisfied with their service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
Post your Comment