Sony Xperia — Insufficient assistance for mobile servicing

Address:

New Delhi, Delhi

I had submitted by Sony Xperia Z1 on the 22nd August 2015. I was told that I would get the device within a week. But it has been more than 2 weeks now and I still do not know where the device is! Ticket ID: [protected] Job No. W[protected] Model No. C6902 Centre- Janakpuri-110058 With this experience, Sony has lost its customer for sure!