SOTC India — Sotc non refunding of cancelled tour basis medical emergency

Address:	Nagpur, Maharashtra, 440023
Website:	Www.sotc.in

I had done a booking of Europe trip through Sotc for the month of August however suddenly my mom who was one of the passenger got cardiac arrest and so immediately I cancelled the tour and shared all the medical reports with them.In titillating they said they will refund the amount and on that basis I had taken another trip from them.Now they are not refunding the amount stating they charging for cancellation. This is purely cheating. I have paid them 110000 and they bad not provided me any tickets or any confirmation still they are now refusing to reverse the amount.
Kindly help