SOTC — Poor management

I booked a kashmir land only package from SOTC through one of your executive named Praveen. He said he is reserving my seats and i can make payment next morning and now he is saying that there is some technical issue and seats has been sold to others. It is not the way to deal. Absolutely pathetic service i have ever seen. Didn’t expected such response from SOTC. I already booked my flight as per your group tour dates which is non cancellable.
Was this information helpful?
No (0)
Yes (0)
SOTC customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SOTC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    213
    Pending
    0
    Resolved
    40
    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
    View all SOTC contact information