SOTC Travel India Pvt Ltd — Horrible experience getting refund | |||||
Horrible experience to get refund from SOTC. They have charged outrageous cancellation fee of 50000/- per person for a Europe tour for my parents who are senior citizens but their visa got denied and had to cancel booking. They have charged 10000 to some and 25000 to some others but to us, 50000 without any company policy. When booking a package, visa fee is included but in refund, it is not. They also do not provide details about cancellation charges. I have been fighting with them for last 2 months for this white collar crime to get my hard earned money back and against this rampant rip off. Was this information helpful? | |||||
 1 Comment | |||||
Comments
Never do business with them. No business ethics and no customer service.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
19%
Complaints
213
Pending
0
Resolved
40
View all 213 SOTC reviews & complaints
+91 77 1504 4444 [for Booked Customers]
7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
View all SOTC contact information