SOTC — Wrong flight booking of holiday vacation

Address:

Ranchi, jharkhand

My father had booked an holiday package along with 3 members for Kashmir with SOTC during dates of 23sep - 29th sep . This included flight, stay and other logistics under ID - EKWSSL230923
SOTC branch sales rep - Diksha sahni erroneously booked the air tickets for all the 4 passengers for Aug instead of Sep. Upon notifying them about their error they are asking us to meditate and reschedule the flight with the airline directly and also pay the differential cost ! This is an unfair practice on their part which they are not talking any ownership. I expect SOTC to make the corrections in flight schedule as per the itinerary that was agreed upon .

Contract - [protected] / [protected]