South Bengal State Transport Corporation [SBSTC] — Corruption by Bus Conductor

To Whom It May Concern
Today I Travel from Esplanade to Bardhaman via your bus which leaves from Esplanade at 8:45 am
I booked 2 seats from Goibibo (6/7)
Due to some issue my partner didnt turn up.
But I didnt cancel the tickets
During the journey I asked a pass an get to sit and he missed the previous bus due to the drivers fault. But he politely refused
Seeing this the conductor came and gave the seat to someone else and charged money from him. Despite my protest he took the money and gave the seat. If he had given it from free I wouldn't have mind but here I paid for the seat and that dishonest man wearing extra from the same
This is not acceptable
Hope you will look into this