South Bengal State Transport Corporation [SBSTC] — Money deducted from credit card but ticket was not booked

I have tried to book ticket on 05.11.2022 from asansol to karunamoyee for journey date on 06.11.2022 (BUS Time 7:35AM). My Money got deducted from my axis Bank credit card during online payment but ticket was not generated due to some error. Ticket was booked from official SBSTC Android app.
For reference i am attaching the reference I'd screenshot of that transaction.
So i request the SBSTC team to refund the amount for unsuccessful booking ASAP.

Thanks & Regards,
Sachin Dutta.
Register mobile no end with **3674.
+1 photos
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    663
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information