South Bengal State Transport Corporation [SBSTC] — sbstc bus seat allocation

I am travelling to karunamoyee from asansol.. I had not ticket when i got the but seats were vacant so i told conductor to give me ticket nd allot me 1seat, conductor given ticket but told no seat is vacant, so i had to sit in cabin beside driver's seat, that was very problematic. Later on i found that 2 seat were vacant since i observed till shaktigharh.. When i sitted there conductor misbehaved with me and he given that seat to some other passenger who boarded from shaktigarh.

Some strict action must be taken against these uncivilized conductors nd drivers.
Bus no. Is wb39b3328 and timing 11:30am from asansol.