South Bengal State Transport Corporation [SBSTC] — Ticket (seat no. 6) given from Karunamoyee, Kolkata to Midnapore written in the Ticket "Allow to next bus 13:00 MDN for journey".

Address:

Bimal Dey 102 (HLD-353), DR MEGHNAD SAHA ROAD, MANGO VILLA- 1, 2ND-FR, FL-2B, P.O.- MOTIJHEEL, SOUTH DUMDUM, 24 PARGANAS (N), WEST BENGAL- 700074.

Today (29.04.23) ticket (seat no. 6) given for Karunamoyee, Kolkata to Midnapore for bus no. 7012. The counterperson had written in the Ticket "Allow to next bus 13:00 MDN for journey" and signed. I have paid full payment of Rs.110/ and I can't understood how they had given such a ticket but they assured that no problem shall occur and told me to go safely. But, after reaching to esplanade I found the bus haunted for 45 minutes and they issued a ticket for seat no. 6 to some other person and he forced to quit the seat with the help of other people. I am harrassed severely during the whole journey. I found the callousness of the conductor as well as the person in the booking counter of Karunamoyee as none of them informed at Esplanade counter that they have given a ticket (for seat no. 6) manually and not updated in the system.
I demand strict action should be taken for the concerned people so that they shall not perform such nuisances in future.