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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

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Last updated Oct 4, 2023
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South Bihar Power Distribution Company [SBPDCL]
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South Bihar Power Distribution Company [SBPDCL] Phone Numbers

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1800 3456 198
2280
576

South Bihar Power Distribution Company [SBPDCL] Website

South Bihar Power Distribution Company [SBPDCL] Head Office Address

Second Floor, Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India
800001

South Bihar Power Distribution Company [SBPDCL] reviews & complaints(665)

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A
Amitesh Sinha
Oct 4, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain regarding Not removing of Old electric pole wire to new pole

सेवा में,
श्रीमान मुख्य अभियंता महोदय,
साउथ बिहार विद्युत् निगम
पटना (बिहार)

विषय: पोल हटाने हेतु

प्रिय महोदय,
मेरी कॉलोनी में 2020 में नया पोल लगाया...
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A
Ak singh 01
Aug 7, 2023
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Amount debited but not recharged or refund

Recharged my smart meter online with Rs300 & Rs 400 through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 7:26 am
On 30th july 2023 . Unable to contact any customer support...
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R
Rohit Ranjan Pandey
Aug 2, 2023
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Wrong bill related

Address:Flat number 50903, Nikoo Homes 1, Bhartiya City, Bangalore.

High Meter bill. The house is closed from long time and we were paying electricity bill every month. The electricity bill for previous months was less but suddenly this month it came as Rs. 19485 which is not correct. Please support.
Also If I try to add complaint from sbpcl website it says wrong CA number. https://sbpdcl.co.in/(S(2haq50puzedcqagvolrild5p))/frmhome.aspx

Client Name - Anjani Kumar Pandey (deceased)br...
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A
abhifire2020
Jul 4, 2023
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Wrong bill/ Very high bill

My CA number is [protected], i received a very high bill for the month of july and when i checked in detail i learned that the last month reading is showing incorrect and is very very less leading to the very high bill . the current reading is 11609 and the last is showing 3320 units only. In feb only my meter reading was 8939 ....
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M
maniksingh474
Jul 3, 2023
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Disconnection not done

Address:Vill - Hajipur, P.O. - Korari, Dist. - Nalanda, Bihar - 801304

Dear Sir/Madam,
I am Mr. Manik Singh and my consumer number is [protected].
I had applied for permanent disconnection of electricity. The amount asked by Chandi electricity office staff for permanent disconnection has already been deposited and She (a lady sitting in the first cabin just after entering the block) assured me that your disconnection will be done within a week. When I asked for no dues, She don't have any answer;...
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A
Ayushi_123
from Bhagalpur, Bihar
Jul 2, 2023
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Recharge amount not updated in my smart meter

I recharged my smart meter online with Rs1000/-, through SUVIDHA app. Amount got debited from the account but not added in the recharge balance. The transaction was done on[protected].
Transaction no.(UTR):[protected]
Consumer ID/CA no. : [protected]
Consumer name: Nagendra Pd. Mandal

Unable to contact any customer support...
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A
Aman101dalmia
Jun 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but not showing in app account

Recharged via Bihar smart meter app. Money deducted but not showing in app account. Transaction done at 9:37AM today for account[protected]...
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A
Ayush262536
from Patna, Bihar
Jun 12, 2023
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Increased bill

Address:Gola road patna

My electricity bill has increased to double but my power consumption is still the same.why it is happening....
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G
Gannu tripathi
May 17, 2023
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Voltage problem

Address:छावनी मोहल्ला वार्ड न ०- 8 छोटी मस्जिद

छावनी मोहल्ला वार्ड न o 8 जिसका transfmer पशु अस्पताल मे है मेरे द्वारा स्वयं jee Or कार्यपालक अभियंता से संपर्क कर problem के बारे मे बताया l कार्यपालक अभियंता के द्वारा बोला गया की मै कुछ...
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sandy789868
Apr 17, 2023
Apr 19, 2023
This thread was updated on Apr 19, 2023
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Extra bill generated

I live in rural area which village is Vishunpur Pakri of Patna District and it belongs to Beur thana.

On 28/05/2016, I had taken the connection. It should have issued DS-1 connection but intensionally DS-2 connection was issued having told "After meter Instalation It will be reformed and DS-1 bill will be generated". Meter installed in 2019 but not updated from DS-2 to DS-1.

On 13/03/2023, I wrote an online...
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Address:242 C/1 Sachidanand Vihar Colony Domuhan Bodh Gaya Gaya Bihar 82231

A transformer has been installed on my property without informing me and taking my consent.

I have written several emails to EEGAYAURBAN & MD SBPDCL

I have not received any response till date....
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Address:Siddhartha puri colony chandni chowk road no 2 manpur gaya

Sir, mere ghr ke bgl se 11000 volt wire pass hua hai phle abadi ni rhi toh nale ke uper se ye wire pass tha or waha pr tree ni tha or us height 20 feet thi par wqt ke sth ye height jhul kr 8 feet hogya or ye bgl me tree se sat kr mere ghr tak current aata hai ab or hr log ka life risk me hota hai khash kr jb barrish ho tb bhut baar complaint kiya par koi help nhi hua wire tut jta hai toh bs repair kr dete hai pr danger hmesa bana hai na tree...
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C
chandankumar1991
from Kolkata, West Bengal
Mar 18, 2023
Mar 26, 2023
This thread was updated on Mar 26, 2023
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Electricity Bill my mistake paid

Website:South Bihar Power Distribution Company

By mistake I have paid my electricity bill of last landlord house through CRED app with upi transaction of axis bank on 18th March 2023.

So I request you to take a action related to the refund of my money. I have attached my bank transaction mail also....
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On 30th dec., I've recharged with 500rs., amount was deducted from my bank account but balance not updated in Bihar bijli smart meter app, Kindly Help me, I can't connect to any customer service...
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M
Manish Shrivastava bbu
from Kudra, Bihar
Dec 14, 2022
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Wrong Penalty of Motor Charges

Address:SBPDCL Kudra

Dear Sir,

I would like to inform you that, My Name is Deepak Kumar Srivastava, Village- Tamadh, Post-Odar, Dist - Kaimur Bhabua Bihra 821108, on Dated - 24th Nov 2022, SBPDCL Team reached my home around 01:26 PM, and found some issues with My Electric Meter, I am ok this is my mistek, but during the penalty they over charged Motor on my name, but Motor already registered Umesh Lal Name, he paid bill every month, when i request...
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N
ndhandhania
Dec 13, 2022
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Payment not reflecting

Address:bihar

Dear Sir/Madam,

I made the payment online yesterday, but the same is not reflecting. Could you please confirm if the payment is received.

CA Number: [protected], [protected]...
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K
Kumarnishant134
from Nawada, Bihar
Dec 7, 2022
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EB supply disconnected since 5-Dec-22

Address:SUSHILA DEVI W/O KAMESHWAR SHARMA,SAMAI,SAMAI,MUFFASIL, NAWADA,NAWADA,BIHAR,805104,

EB supply disconnected since 5-Dec-22 without any information.
CA no-[protected]. Already payment submitted month to month....
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C
citizen of sasaram
from Powai, Maharashtra
Dec 1, 2022
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JEE Power house sasaram

Sir/Madam I am a citizen of Sasaram, Bihar, 821115 I want to say that I purchased a house in my town and when i go to main SBPDCL branch from there staff told me to go to power house which is in MADAAR DARWAZA i came here to complete the process to the Angle which is on my house wall and the wall is in very critical condition i want to distroy that wall and make a new and for that i want that Angle to be removed from there power house man...
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R
Rajeev ranjan kumar ramu prasad
Oct 12, 2022
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Amount debited but recharge failed

I recharged my smart meter for Rs.200 online on Bihar bijli smart meter app. The recharge didn't succeed but amount has been debited from my bank account....
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N
naveenkarn23)
Oct 7, 2022
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Wrong electricity bill

I get it every month fake bill since one year.i rarely go one in 2 times a year for 10-20 days.but I got all month fake bills. How can I use electricity without going there.CA[protected]...
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